1.

Delivery Charges:
FREE DELIVERY on all orders over £50.00 Ex Vat.
Orders with a value of less than £50.00 Ex. Vat will be subject to a delivery charge of £7.99 Ex. Vat

We will endeavour to dispatch all orders received before 12.00pm the same working day using a NEXT DAY Delivery Courier Service. Next Day delivery is not guaranteed and you should allow 2-3 working days for your order to arrive before contacting us. All orders placed are subject to stock availability and no delivery date can be guaranteed.

2.

Delivered throughout Mainland United Kingdom except to the following destinations: Highlands & Islands of Scotland, Northern Ireland, Offshore & Channel Islands, Eire and the Scilly Isles where it may be necessary to make additional charges as per carrier’s rates.

3.

If due to the weight or volume of your order being excessive, in relation to the value, there may be additional delivery charges to be added, even if your order qualifies for free delivery. These charges would be at our discretion and would be discussed with you prior to despatch.

4.

If for any reason nobody is in/or the premises are closed we will post a card through the letterbox advising you that we have attempted delivery and inviting you to telephone the carrier to arrange either:
A. Collection from the nearest control centre the next working day after the card was left.
B. Re-delivery to the original address at a convenient time during normal working hours.
This is free of charge. However, if you are not present to take delivery there will be an additional charge of £8.99 per consignment for the third and each subsequent attempt.

5.

As soon as the goods are delivered to you, they become your responsibility. We will deliver only to the address on the order and goods will not be left without a signature. From the time of receipted delivery, any loss or damage to the goods will be your responsibility and at your risk. Any transit damage, shortages or wrong goods supplied, must be noted on the delivery/consignment note at the time of delivery.

6.

Damaged, or faulty goods, must be reported within 3 days of the delivery date. In cases of goods received damaged or faulty please retain the product (together with any packaging) and contact us within 3 days of receipt (commencing the day after delivery), whereupon we will arrange for the item to be exchanged or offer a full refund. This does not affect your statutory rights as a consumer.